| Q: |
How do I set up an account with Parker Services? |
| A: |
To create an account, click here. |
Q: |
How much does lab analysis cost? |
| A: |
Services begin at $17. For a complete fee schedule, click here. |
Q: |
How much does sampling media cost? |
| A: |
Media sampling prices vary. For a complete fee schedule, click here. |
Q: |
How much does shipping cost? |
| A: |
If you request UPS ground, there is no cost. There is a minimum fee of $20 for all overnight shipments, $15 for two-day shipping and $25 for Saturday delivery. |
Q: |
How long does it take to receive my results? |
| A: |
Normal turn-around time is 10 business days from when samples reach our laboratory. Rush service is available. |
Q: |
Do I need to submit blank samples with my order? |
| A: |
Yes. One blank sample should be submitted for each type of analysis requested. |
Q: |
What is the cost for analysis of blanks? |
| A: |
Charges are based on the analysis that is requested. |
Q: |
Do you offer quantity discounts? |
| A: |
Yes. There is a 10 percent discount for analyses of 10 or more samples of the same analyte received at the same time. Discounts are not available to priority samples. |
Q: |
What are your payment terms? |
| A: |
Payment terms are net 30 days. |
Q: |
Do you accept credit cards? |
| A: |
Yes, we accept Visa, MasterCard and American Express. |
Q: |
Can I use my own cooler? |
| A: |
Yes. Coolers will be shipped back to the contact on the Analytical Request Form. |
If you have a question that is not listed, call us at 1-800-443-9655, option 1.